Privacy Policy
Last updated: 06 October 2026
Who we are and our role as data controller
mediamixpo operates this website as the data controller under the UK GDPR and Data Protection Act 2018. We are responsible for deciding how and why personal data is processed in connection with our professional resource for studio production in motion. This includes studio equipment setup, dynamic camera operation, lighting and sound waves, and workflows for television news and live shows. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and you can contact us using [email protected] or 01494 671234.
Scope of this notice
This privacy notice applies to all visitors and users of the website who are based in the United Kingdom. It explains how we collect, use, store and share personal data when you browse our site, submit enquiries through the contact form, or interact with our commercial services. It does not cover third-party websites linked from our pages.
Categories of personal data and sources
We collect personal data directly from you when you use the contact form or communicate with us. This includes your name, email address, phone number if provided, and any message content. We also collect technical data such as IP address, browser type, device information and usage statistics through server logs and analytics tools. No data is obtained from third-party sources or public records.
Purposes of processing and legal bases
We process personal data for the following purposes. First, to respond to enquiries submitted via the contact form, the legal basis is legitimate interests in providing customer support. Second, to manage and improve our website and services, the basis is legitimate interests in maintaining a functional resource. Third, to comply with legal obligations such as tax or regulatory requirements, the basis is legal obligation. Fourth, where you have given consent for marketing communications, that consent forms the basis until withdrawn.
Providing data and consequences of not doing so
Supplying contact details through the form is voluntary. If you choose not to provide them we may be unable to respond to your enquiry or deliver requested information about studio production resources. Technical data is collected automatically and you cannot opt out of basic server logging without disabling site access.
Cookies and similar technologies
We use cookies and similar tracking technologies to enable essential site functions and gather anonymous usage statistics. Details of the specific cookies, their purposes and how to manage preferences are set out in our separate Cookie Policy which is accessible from the site-wide cookie banner.
Processors, recipients and legal disclosures
We engage trusted service providers such as hosting companies, analytics platforms and email delivery services to process data on our behalf under written contracts. These processors are based in the United Kingdom or benefit from appropriate safeguards. We may disclose data if required by law, court order or to protect our legal rights.
International transfers
Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure equivalent protection.
Data retention
Enquiry data is retained for up to two years after the last contact to handle follow-up requests. Technical logs are kept for twelve months for security and analytics purposes. Data is deleted or anonymised once the retention period expires unless a longer period is required by law.
Security and data minimisation
We implement appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data necessary for each purpose and do not make absolute guarantees against all possible breaches.
Your data subject rights
Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise these rights please contact us at [email protected] or 01494 671234 with sufficient information to identify your records. We will respond within one month.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing or profiling at any time. Unsubscribing from any marketing emails will stop further communications of that nature.
Right to complain to the supervisory authority
If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details are available on the ICO website.
Children and age restrictions
Our website and services are intended for professionals and adults engaged in studio production work. We do not knowingly collect personal data from children under the age of 18. If we become aware that data has been collected from a minor we will delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics help us understand site usage but do not result in automated decisions about individuals.
Changes to this policy
We may update this privacy notice from time to time to reflect changes in law or our practices. The current version will always be posted on this page with the last-updated date shown at the top. Continued use of the site after changes constitutes acceptance of the revised policy.